A business process can be defined as a set of interrelated tasks linked to an activity that spans functional boundaries. Outsourcing is contracting with another company or person to do a particular function. Almost every organization outsources in some way.
Life Smile India is one of the lading providers of Business Process Outsourcing (BPO) services in India, which provide world-class services to the customers. Life Smile India has both the customer services and back office operations. Our passion is dedicating our global resources, BPO industry intelligence and system expertise to work with our clients and make their business stronger. We achieve this by transforming end-to-end process, balancing the need for improved efficiency with the delivery of an effective service experience. We are able to provide the best quality outsourcing services to clients.
Outbound Services: Outbound Services known as telemarketing is the act of selling, soliciting or promoting a product or service over a telephone. Our goal here goes beyond the basic objective of sales. We help you establish lifelong relationship with your customers. Life Smile India is capable of selling any product, services, solutions etc.
Inbound Services: Customer services are referred as Inbound. The Life Smile India support in inbound call centre will always respond to your clients, customers or prospects in a timely, polite and professional manner. You will be able to contact us any time with any question related to our services. We have asterisk software to offer you best voice quality. Through inbound we also perform sales through up-selling and cross selling.
Back Office Service: Back office operations are the Off-site delivery of a range of non-core services functions, including routine administration tasks, customer service and technical support.
Life Smile India offers variety of back office processes in a cost effective way. We have got trained and experienced professionals to take care of your back office services.